{"id":1192,"date":"2018-11-05T15:40:36","date_gmt":"2018-11-05T15:40:36","guid":{"rendered":"http:\/\/wp.essexraynet.co.uk\/?p=1192"},"modified":"2023-11-25T14:25:29","modified_gmt":"2023-11-25T14:25:29","slug":"reviewing-essex-raynets-call-out-information","status":"publish","type":"post","link":"https:\/\/www.essexraynet.co.uk\/index.php\/2018\/11\/05\/reviewing-essex-raynets-call-out-information\/","title":{"rendered":"Reviewing Essex RAYNET’s call-out information"},"content":{"rendered":"

\"\"<\/a><\/p>\n

As part of a review of the recent opportunity to put the whole membership On Standby we would like to check that the information we have built into our call-out system is correct and meets your needs.\u00a0 Here is a summary of how the system.<\/p>\n

The SMS Responder system is designed to deliver a short message over a range of communication media.\u00a0 It follows a cascade approach, moving on from one \u2018Band\u2019 to the next when no delivery message has been received for that band.<\/p>\n

Each Band can be populated with as many media addresses as we wish to add.\u00a0 The media address types are: Smartphone App (Android and iOS), email address, SMS to mobile number, SMS to fixed line.<\/p>\n

The cascade works as follows:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Band 1<\/b>\u00a0\u2013 message will always be sent to these address(es) first.<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Band 2<\/b>\u00a0\u2013 Addresses in Band 2 are used only if there are no delivery reports received from Band 1 addresses<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Band 3<\/b>\u00a0\u2013 Addresses in Band 3 are only used if no delivery reports are received from previous bands<\/p>\n

To note that only SMS and App messages will generate delivery reports.\u00a0 Therefore, there needs to be a mobile number or App address in Band 1 to prevent Band 2 from being used.<\/p>\n

In terms of cost, the sending of messages to the App and email addresses are free.<\/p>\n

The optimal design would be having the App and an email address in Band 1.\u00a0 Then mobile number in Band 2, and maybe a second email address and a fixed line telephone number in Band 3.<\/p>\n

However, what we want to do is to construct the cascade to meet the individual\u2019s needs.\u00a0 So if you really want to have everything go off at the same time, put all the addresses into Band 1 (but we might review your sanity!).<\/p>\n

Each member will receive an email detailing their current settings, please respond in a timely manner.<\/p>\n

Example Cascade Plans<\/u><\/p>\n\n\n\n\n\n
\n

Band 1<\/b><\/p>\n<\/td>\n

\n

Band 2<\/b><\/p>\n<\/td>\n

\n

Band 3<\/b><\/p>\n<\/td>\n<\/tr>\n

\n

App<\/p>\n<\/td>\n

\n

\u00a0077xx 123456<\/p>\n<\/td>\n

\n

\u00a001245 xxxyyy<\/p>\n<\/td>\n<\/tr>\n

\n

essex.raynet@raynet-uk.net<\/a><\/p>\n<\/td>\n

\n

\u00a0home.email@sky.com<\/a><\/p>\n<\/td>\n

\n

\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n
\n

Band 1<\/b><\/p>\n<\/td>\n

\n

Band 2<\/b><\/p>\n<\/td>\n

\n

Band 3<\/b><\/p>\n<\/td>\n<\/tr>\n

\n

077xx 123456<\/p>\n<\/td>\n

\n

\u00a0\u00a001245 xxxyyy<\/p>\n<\/td>\n

\n

\n<\/td>\n<\/tr>\n

\n

essex.raynet@raynet-uk.net<\/a><\/p>\n<\/td>\n

\n

\n<\/td>\n

\n

\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n
\n

Band 1<\/b><\/p>\n<\/td>\n

\n

Band 2<\/b><\/p>\n<\/td>\n

\n

Band 3<\/b><\/p>\n<\/td>\n<\/tr>\n

\n

077xx 123456<\/p>\n<\/td>\n

<\/td>\n\n

\n<\/td>\n<\/tr>\n

\n

essex.raynet@raynet-uk.net<\/a><\/p>\n<\/td>\n

\n

\n<\/td>\n

\n

\n<\/td>\n<\/tr>\n

\n

\u00a0\u00a001245 xxxyyy<\/p>\n<\/td>\n

\n

\n<\/td>\n

\n

\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\n","protected":false},"excerpt":{"rendered":"

As part of a review of the recent opportunity to put the whole membership On Standby we would like to check that the information we have built into our call-out system is correct and meets your needs.\u00a0 Here is a summary of how the system. The SMS Responder system is designed to deliver a short
+ Read More<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1192","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/1192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=1192"}],"version-history":[{"count":3,"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/1192\/revisions"}],"predecessor-version":[{"id":1196,"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/1192\/revisions\/1196"}],"wp:attachment":[{"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=1192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=1192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.essexraynet.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=1192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}